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Privacy Policy

Welcome to JamKazam™, a service provided by JamKazam, Inc. (“JamKazam”, “we” “our”, or “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, store, use and disclose your personal information when you use jamkazam.com and m.jamkazam.com (together, the “Website”), our mobile and desktop apps (the "Apps") and all related sites, players, widgets, tools, apps, data, software, APIs and other services provided by JamKazam (the “Services”), as well as any personal information that you provide us, including through email.

This Privacy Policy explains the following:

By using the Website, the Apps or any of the Services, and in particular by registering a JamKazam account, you are expressly consenting to the collection, use and disclosure of your personal information in the manner set out in this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Service (“Terms”), available here. Please take some time to read this Privacy Policy (including the Cookies Policy), and make sure that you find our use and disclosure of your personal information to be acceptable. If you do not agree to any of the provisions of this Privacy Policy, you should not use the Website, the Apps or any of the Services. If you have any questions or concerns, you can contact us at  privacy@jamkazam.com.

For your convenience, information relating to our use of cookies and similar technologies is set out in a separate Cookies Policy. The Cookies Policy forms part of this Privacy Policy, and whenever we refer to the Privacy Policy, we are referring to the Privacy Policy incorporating the Cookies Policy.

Please note that this Privacy Policy only applies to the Website, the Apps and the Services (together, the “Platform”) and your provision of personal information to us by other means such as email. When using the Platform, you may find links to other websites, apps and services, or tools that enable you to share information with other websites, apps and services. For example, you acknowledge that your access of any links to social media features on the Platform (e.g., links to Facebook, Instagram, Twitter, etc.) is governed by the terms of use and privacy policies of the companies providing such social media features. JamKazam is not responsible for the privacy practices of these other websites, apps and services and we recommend that you review the privacy policies of each of these websites, apps or services before connecting your JamKazam account or sharing any personal information. The fact that a link to a third-party website, app or service exists on the Platform does not mean that it operates under the same or similar privacy practices as set forth in this Privacy Policy. The policies and procedures we describe in this Privacy Policy do not apply to third-party websites, apps or services, and you access them at your own risk.

Our Principles

We have a pretty simple approach to data protection and privacy, which can be summarized as follows:

You should know exactly what we do with your data

This Privacy Policy is designed to give you full transparency regarding our data protection practices. If there’s anything that’s not clear from this Privacy Policy, please feel free to email us at privacy@jamkazam.com.

You should have full control over your data

We’ve designed the Platform to give you control over the information you publish and share using the Platform and other sites and services to which you connect your JamKazam account. Please take full advantage of these tools and make sure you only share what you want to share.

Information we collect about you

We collect personal information about you from various sources:

Information provided by you

You don’t need to provide us with any personal information in order to visit the Website. However, certain Services do require that you register for a JamKazam account and, by doing so, you will provide us with certain personal information:

Information we collect automatically

There is certain information that we collect automatically as the result of your use of the Platform, or through the use of web analytics services as described in our Cookies Policy. This information includes:

Information from Other Sources


JamKazam allows you to sign up and log in using your Facebook account. If you sign up using Facebook, Facebook will ask your permission to share certain information from your Facebook account with JamKazam. This includes your first name, last name, gender, general location, a link to your Facebook profile, your timezone, birthday, profile picture, your "likes" and your list of friends.

This information is collected by Facebook and is provided to us under the terms of Facebook’s privacy policy. You can control the information that we receive from Facebook using the privacy settings in your Facebook account.

If you sign up to the Platform using Facebook, your JamKazam account will be connected automatically to your Facebook account, and information regarding your activity on the Platform, specifically any new sessions you create or join, any recordings you make, and any new favorites you save will be shared with Facebook and will be published in your timeline and your Facebook friends’ newsfeeds. If you do not wish to share your Platform activity with your Facebook friends, you can control this from your account settings on the Website and Apps – for more information, see the Choice and Control section below. If you signed up using Facebook by mistake, you can delete your account by emailing a request to do so to us at support@jamkazam.com.

How we use your personal information

We use the information that we collect about you for the following purposes:

Your personal information is also used for the following general purposes:

Sharing of your personal information

We will not share your personal information with any third party, except as described in this Privacy Policy (including our Cookies Policy). There are circumstances where we may need to share some of the personal information we collect about you or which you provide to us - these circumstances are as follows:

Cookies and similar technology

As is common Internet practice, we use cookies and other standard Internet technologies to help us improve the Website and the Apps and Services we provide. We have included information about our use of cookies and similar technology in a separate Cookies Policy that forms part of this Privacy Policy. The Cookies Policy also includes information about how you can block or disable third party cookies (which we only use for the purposes of analyzing the use of our Platform and optimizing the content on our Platform), and how to opt out of other technologies such as bug reporting within our mobile apps.

We have done our best to provide you with as much information as possible about our use of cookies and similar technology. If you choose to use the Platform without blocking or disabling these cookies or opting out of other technologies as described in our Cookies Policy, you will indicate your consent to our use of these technologies and to our use (in accordance with this Privacy Policy and our Cookies Policy) of any personal information that we collect using these technologies.

Choice and Control

We do our best to give you as much choice as possible regarding the amount of personal information you provide to us, and the control you have over that information.

It is not necessary for you to provide us with any information in order to visit the Website, although certain information will be collected automatically by virtue of your visit (as described above). However, if you do decide to register a JamKazam account, you can control your personal information in the following ways.

Sharing with other users

JamKazam is a very social place, but if you would prefer to be more anonymous, simply enter less information in your public profile. You can update your public profile data at any time by clicking the Profile tile from the home screen of the Website or App.

If any of your sessions or recordings contain personal or sensitive information, you can control who has access to these sessions and recordings by setting these things to “private”, rather than “public”. When private, only those who participate in the session or recording will have access to it. Public settings allow anyone to be aware of and listen to your sessions and recordings.

Sharing with other apps and networks

The Profile section of your account enables you to control the information you share with other networks and applications. As well as selecting those of your social networks you wish to share to, you can also control access to other services and applications to which you have connected your JamKazam account.

If you sign up for a JamKazam account using your Facebook account, your JamKazam account and your Facebook account will be connected automatically. Information regarding the public sessions and recordings that you participate in and recordings you favorite on the Platform will be shared with the connected Facebook account. Content that you share with Facebook will appear on your timeline and in your Facebook friends’ newsfeeds. If you do not want this information shared with Facebook, please change your account settings.

Please note that this Privacy Policy does not apply to any third party sites or applications, and we cannot control the activities of those sites or applications. You are advised to read the privacy policies of those sites or applications before sharing your information with, or connecting your JamKazam account to, any of these third party sites or applications.

Sharing with app developers

JamKazam may have an API, which may allow third party developers to build apps as an extension of the Platform. If you would prefer that your sessions and recordings are not made available to third party app developers, you can disable API access in the Integrations section of your account settings. Please note that your public profile information will still be accessible, but this does not include anything that this not publicly available on the Website.

Deleting your account

You can delete your account from the JamKazam Platform by sending an email requesting account deletion from the email address associated with your account to support@jamkazam.com. Please bear in mind that, if you delete your account, all data associated with your account, including the sounds and content that you have uploaded and the usage data associated with those sounds will no longer be available to you or others. You are therefore advised to copy or back up all content uploaded to your account before you delete your account.

Even if you delete your JamKazam account, it is possible that your information may still show up in some internet search results for a short while afterwards, if the search engine maintains a temporary cache of web pages. Search engines' caching processes are outside of JamKazam’s control and therefore we cannot be responsible for any information that remains cached by search engines after that information has been removed from the Platform. Also, be aware that your data may still exist in some form on JamKazam’s servers, but if it does, it will not be accessible to you or others, and may not be recoverable in any case.

Please note that deleting any JamKazam Apps, or any third party apps to which your JamKazam account is connected, will not delete your JamKazam account. If you wish to delete your account, you will need to do so as described above.

If you do not delete your account (or do not request deletion of your personal information as described in the “Access to your Data” section below), we may, except where required otherwise by applicable law, indefinitely store your information; provided that we reserve the right to delete such information for any reason or for no reason.

Access to your Data

As described above, most of the personal information you provide to us can be accessed and updated in the Profile and Account pages of the Platform. If you wish to access, amend or delete any other personal information we hold about you, or if you have any objection to the processing of any information that we hold about you, please contact us at privacy@jamkazam.com. Changes to your account may, in some case, require a fee to be paid by you to cover our costs.

If you ask us to delete your account, we will do so within a commercially reasonable period of time, but we may need to retain some of your personal information in order to satisfy our legal obligations, or where we have a legitimate reason for doing so.

International data transfers

JamKazam is based in the United States, and your personal information is collected, stored, used and shared in accordance with United States laws. However, from time to time, it may be necessary for us to transfer your personal data outside the United States. You should be aware that privacy laws outside the United States may not be equivalent to the laws in the U.S., and by using the Platform, you consent to the transfer, storage and processing of your personal information outside the United States in accordance with this Privacy Policy and applicable law.

Children's Privacy

As a general rule, JamKazam is not intended for use by children, and anyone under the age of 13 is generally not permitted to use the Platform. Notwithstanding the foregoing, in some cases, we work with partners that provide the Platform as part of music program offerings (including those listed below) to children under 13, and we sell the Platform directly to some schools that use the Platform for the benefit of, and allow use of the Platform by, children under 13. In such cases, we rely on these partners and/or schools to obtain verified parental consent required by COPPA from parents or guardians of such children under 13 so that JamKazam can either directly collect information from such children or so that JamKazam can receive such information from the applicable partner or school that collected such information. We rely on such partners and/or schools to obtain this consent before JamKazam directly collects personal information from such children, or before the partner or school provides such information to JamKazam (as applicable). Such personal information collected regarding children under 13, whether collected directly or indirectly by JamKazam consists of:

Currently, the partners we work with to provide music program offerings that include the Platform to children under 13 include:

If you are a parent or guardian of a child under 13 that participates in a music program including the Platform or that attends a school whereby the Platform will be provided to such child, you must provide verified parental consent for your child to use the Platform, and you must be the actual parent or guardian of the child in order to legally grant such consent under COPPA. You may revoke your consent at any time or refuse to allow further personal information collection about your child by contacting us at privacy@jamkazam.com (in addition to contacting the applicable school or partner providing the music program where the Platform is being used)—upon receipt of this request, we will delete any unaggregated, non-anonymized personal information we have in our possession regarding your child, and you and your child will not provide us with any more personal information thereafter (note, however, that JamKazam may suspend you and your child’s ability to use the Platform indefinitely, until a new verified parental consent is received by the applicable school or partner). You may also contact us at the same email address in order to view, verify, and change or update any personal information collected by JamKazam about your child. Any personal information from children under the age of 13 that is collected by JamKazam as described herein is done solely to provide the Platform to partners and schools using the Platform for such children, as well as the individual children themselves that are participating in the music programs and classes provided by such partners and schools. We do not collect more personal information from children under 13 than is necessary for us to do the foregoing. JamKazam will not share such personal information with any third parties, other than the parent(s) of the applicable child, or the school or partner providing the music program or class in which the child attends. JamKazam requires such partners and schools to comply with COPPA. Except as set forth in this “Children’s Privacy” section, JamKazam does not otherwise knowingly solicit any personal information directly from, or otherwise knowingly use or disclose personal information of, children under the age of 13. In the If JamKazam is made aware that JamKazam has collected personal information from a child under 13 years old in a manner that is inconsistent with the Children’s Online Privacy Protection Act of the United States (“COPPA”), then we will delete this information as soon as practicable.

Special Terms Regarding Data Collected from California Residents

The California Consumer Privacy Act (“CCPA”) provides some California residents with certain additional rights, each of which is summarized in this section of this Privacy Policy. “You” as used in this section shall mean a user to whom the CCPA applies.

Right to Know. Under the CCPA, you have the right to know what data we have collected about you over the past year, including:

Right to Delete. Under the CCPA, you have the right to request that we delete the personal information we have collected from you (and direct our third party service providers to also delete such personal information). However, the CCPA has several exceptions to this right to delete, including without limitation when the information is necessary for us or a third party to:

Other Rights. You can request certain information about our disclosure of personal information to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made one (1) time per calendar year. You also have the right not to be discriminated against for exercising any of the rights listed above.

To exercise any of the rights summarized above under the CCPA, please contact us via e-mail at privacy@jamkazam.com . Please include your full name, email address, and phone number associated with your use of the Platform, along with why you are writing, so that e can process your request in an efficient manner. JamKazam aims to respond to such a request within 10 days of receiving such request. If we require more time, we will inform you of the reason and extension period in writing.

Notice Regarding Non-US Users of the Platform

Please note that the Platform is hosted in the United States. If you choose to use the Platform from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing and that the privacy laws in the United States may offer fewer protections than those of your home country.

Changes and Updates to this Privacy Policy

We may occasionally update this Privacy Policy, and when we do so, we will also revise the Effective Date set out below. Any changes to our Privacy Policy will always be available here so that JamKazam users are always aware of what information we gather, and how we might use and share that information. Please be sure to check back here from time to time to ensure that you are aware of any changes to this Privacy Policy. Any material changes to this Privacy Policy will be communicated to registered users by a notification to their account and/or by posting a notice of the change on the Platform.


Although JamKazam takes reasonable measures to ensure the security of the data you may choose to provide us from loss or misuse, unfortunately the transmission of data through the Internet cannot be guaranteed to be 100% secure. JamKazam nor any of its respective employees, officers or agents or the provider of the internet services on behalf of JamKazam (nor any other person involving the management or establishment of the Platform) can give any representation or warranty as to the absolute security of the data transmitted using the Platform and cannot give any guarantee that such data will not be compromised by bad actors. JamKazam also assumes no responsibility for loss of information, howsoever such information is lost, including information which is permanently deleted either through the actions of an employee or consultant or other who has access to the information, through failures of a computer network, or through any policy or directive of JamKazam for archival and destruction of data. If you choose to provide data to or allow collection of data by JamKazam, then you do so understanding the aforementioned risks.


For disputes regarding our collection or use of your personal information or for more information, or questions or comments concerning this Privacy Policy, please see our Terms of Service or contact us via email at privacy@jamkazam.com.


If you have questions about this Privacy Policy, want to suggest changes to this Privacy Policy or want to know, what information we store about you, please contact us by email at privacy@jamkazam.com.

Don’t want to give us your information?

If you decide that you do not want us to use your personal information in the manner described in the Privacy Policy (including our Cookies Policy), please do not use the Platform. If you have already registered an account, you can cancel your account by sending an email from the email address associated with your account, requesting deletion of your account, to privacy@jamkazam.com. You may also opt-out of promotional and marketing communications by emailing us at the aforementioned address.

Last amended:
30 September 2020